Non-Geographical numbers are ideal for businesses which want to demonstrate a national presence whilst also being able to generate a revenue from each call received (except in the case of freephone numbers). Detailed below is a list of the different number ranges and tariffs available.
All of the below business numbers can be used along side our IVR, which has many features. Click here for more information on IVR features that are available.
0800 and 0808 Freephone Numbers
These numbers are commonly known as 0800 'freephone' telephone numbers because they are free for a customer to call with the company concerned picking up the bill. For just a few pence a minute a 0800 freephone telephone number offers the following:
- Increased Business Enquiries: With no cost to the customer they have nothing to lose so are more likely to call
- Showing the customer that you care: Research indicates that customers view companies with freephone numbers as trustworthy and caring.
- Strong National Presence: Freephone numbers are often associated with national/international companies.
Should you expect to receive a large percentage of customers calling from mobiles it may be more beneficial to both yourself and the customer to operate on a 03 number range.
0843 numbers, 0844 numbers & 0845 numbers
0844 numbers used to be referred to as 'Local Rate' phone numbers. The cost of calling a 084 telephone number varies depending on the SC code / SC price point that is assigned to the 084 number range.
The cost to call a 084 number varies and is made up of two charges, a Service Charge and a Access Charge. Typical service charges on 084 numbers varies between Free of charge and 7p per minute. The Access charge on the 084 numbers is set by the caller’s phone number, such as BT, Vodafone or TalkTalk.
Three Key Communications will route the call free of charge to any UK landline and pay you a revenue accordingly, some of the advantages of 0844 numbers are:
- A national presence which allows you to market in areas where you have no physical presence - e.g. out of area yellow pages
- A 'whisper' message upon connection if required - this can be a short sound file advising you of the calls origin, useful for people who work from home and use one phone line for both home and work calls.
- A voicemail service which will email you an audio file containing answer-machine messages received whilst unavailable.
- Routing to multiple numbers if required.
0870 Numbers, 0871 Numbers & 0872 Numbers
087 numbers (including, 0870, 0871, 0872 and 0873 numbers) were previously referred to as 'National Rate' phone numbers. Following the introduction of the SC charging structure, calls to 087 numbers have two charge; a Service Charge and a Access Charge. Typical service charges on a 087 number varies between SC001 (free of charge) and SC014 (13p per minute). The Access Charge on 087 numbers is set by the caller’s phone number, such as BT, Vodafone or TalkTalk.
The advantages of 087 numbers are similar to those of 084 numbers with the main advantage being the higher rate of revenue and the wider choice of SC price points available.
Please note, 087 numbers are now regulated by The Phonepaid Service Authority (PSA), previously known as PhonepayPlus, and as such certain conditions need to be adhered to when using and promoting this number range - feel free to call us to discuss this in more detail if required.
01 and 02 Local Numbers
With various media campaigns to save our high streets, people like dealing with local companies. 01/02 numbers are designed for companies that wish to demonstrate a local presence in an area outside of their physical location. Three Key Communications can provide numbers prefixed with area codes to most of the UK and the cost to the caller is simply that of a local rate phone call. Click here for details on 01 and 02 numbers.
03 Numbers are a relatively new number range and are the first non-geographic phone numbers to be charged at a standard landline rate - even from a mobile phone. 03 numbers offer all the same advantages as our 08 numbers (such as enhancing the national presence of your business) with one difference - the cost to the caller. With calls to 03 numbers included in most customers inclusive minutes there is nothing to stop them picking up the phone and making that key initial contact.
03 Numbers are available in multiple ranges, including:
- 030 Range (Non-Profit Organizations)
- 033 Range(General Business)
- 034 Range(Revenue Generation)
- 037 Range(Revenue Generation)
The 0300 & 0303 number range has been designated by OFCOM for non profit organisations, including Charities, Government, health and other public sector organisations.
The 033 number ranges including 0330 and 0333 are open and available for general business use.
The 034 number range has been designated by OFCOM to replace existing revenue generating 084 numbers. For example, the owner of a 0845 number will be entitled to the equivilant 0345 number. Such as 0845 123 4567 can obtain 0345 123 4567.
The 037 number range has been designated by OFCOM to replace existing revenue generating 087 numbers. For example, the owner of a 0870 number will be entitled to the equivilant 0370 number. Such as 0870 123 4567 can obtain 0370 123 4567.
Click here to find out commercial & more information.
118 Telephone Numbers are typically used for Direct Enquiries, or DQ for short. This allows callers to dial a 118 number and find the telephone number for the business they require.
Often a facility of onward connection to the business is provided when calling the 118 number. Additional Services include having the company telephone number sent to the 118 caller via text message. There are currently 100 charging bands available as set by OFCOM, ranging from SC001 through to SC100. 118 numbers can be provided on any available SC code.
Please note, 118 numbers are regulated by The Phonepaid Service Authority (PSA), previously known as PhonepayPlus, and as such certain conditions need to be adhered to when using and promoting this number range - feel free to call us to discuss this in more detail if required.